Certified Apartment Manager (CAM) Training

BRAA has partnered with the Nation Apartment Association’s Education Institute to host a Certified Apartment Manager (CAM) Training Course. This course features National Speaker, Rich George, who will prepare community managers and experienced assistant mangers to receive their CAM credentials. You’ll learn about:

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, orientation, and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record keeping
  • Analysis of the property’s financial operations with corrective actions for underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately

Training Details

Training will be held at the Greater Baton Rouge Association of Realtors located at 14101 Perkins Road, Baton Rouge, LA 70810. It will take place Monday January 22, 2018 through Friday, January 26, 2018, 9 AM – 5 PM. The cost is $825 for members and $925 for non-members. Absolutely no refunds will be issued. If for any reason you cannot attend the course, you or your company may send someone in your place. If you choose to drop the class and cannot replace your seat, you may receive a credit towards another National Training course.


NAAEI contact, Kim McCrossen, will be accepting registration; please download the Registration Form and send directly to her at kmccrossen@naahq.org or fax to (703) 797-0610. Make checks payable to NAAEI and mail to: Kim McCrossen, NAAEI, 4300 Wilson Blvd., Suite 400, Arlington, VA 22203. To pay by credit card please call Kim McCrossen at (703) 797-0610.

Download Registration Form